New Bell Moving and Storage

Thank you for taking the time to
fill out our service quality survey.

This survey will help us to maintain
the highest quality services now and in the future.

You can also reach us by calling us
toll-free at 1-800-592-2946.

Please Fill out the form below.

How would you rate your New Bell customer service representative(s)?

	Great	Very Good	Good	Fair	Poor	Don't Know
Professionalism
Competence
Attitude
Accessibility
Handling Special Cases

How would you rate your packing crew?
(Leave blank if N/A)

	Great	Very Good	Good	Fair	Poor	Don't Know
Timeliness
Professionalism
Competence
Communication

How would you rate your loading (origin) crew?

	Great	Very Good	Good	Fair	Poor	Don't Know
Timeliness
Professionalism
Competence
Communication

How would you rate your delivery (destination) crew?

	Great	Very Good	Good	Fair	Poor	Don't Know
Timeliness
Professionalism
Competence
Communication

How would you rate your driver's . . .

	Great	Very Good	Good	Fair	Poor	Don't Know
Timeliness
Professionalism
Competence
Communication

Overall, how would you rate the service from your driver relative to your expectations?: Better than expected; About the same as expected; Worse than expected

Overall, how would you rate the service from New Bell Moving and Storage relative to your expectations?: Better than expected; About the same as expected; Worse than expected

If you had a choice of movers, how likely would you be to use New Bell Moving and Storage the next time you moved?: Definitely would use; Probably would use; Might or might not use; Probably would not use; Definitely would not use

Please provide us with any additional suggestions to improve our relocation service.
We always like to know who our exceptional workers are. We invite your comments!
If you would like us to contact you please let us know and specify your preferred contact
method or service order number in the box above.

Name
E-mail

Phone

Call now!

New Bell Moving & Storage
email: JTCARDEN@NEWBELL.COM
Toll Free 800-592-2946 Local 757-625-7631
3489 Westminster Avenue
Norfolk, Virginia 23504
Atlas Van Lines, Inc. U.S. DOT No. 125550